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Your privacy is very important to us and, like the environment, it is something we are passionate about. We understand that privacy is important to you and you deserve to know how we handle personal information collected from our website.

How do we collect personal information?

As you may know, we collect personal information about you if you contact us via our website, enter one of our competitions.

What personal information do we collect?

Personal information we collect may include your name, email address, date of birth, phone number and address. We may update you about our products and receive your suggestions and opinions, so keep this information coming. But if you’d prefer not to provide that information to us, of course you don’t have to.

At the moment we are not tech savvy enough to do this, but in the future we may also capture information about your use of our website (such as your IP address, the date and time of your visit, the parts of this website you use, your actions on this website and the browser you are using). We would collect some of this information through the use of cookies but at the moment we only know about the ones we can eat. You can set your browser not to accept cookies for a particular site or for all sites. If you do this, apart from your browser missing out on calories, some functions of this website may not work.

How do we use your personal information?

We will use your personal information to send you our Fruity Sacks e-newsletter if we ever write one, which will include things about the many uses of Fruity Sacks and information about the environment, competitions and to answer any questions or address any concerns or experiences you’ve had with our products. You will always be able to unsubscribe from our newsletter at any time, using the simple instructions in our emails or by contacting us as described below. We may also use your personal information in other ways we’re allowed to by law.

Do we disclose your personal information?

We won’t ever sell or trade your personal information to anyone else. Your email address and any other private information you’ve given us will remain precisely that – private!

We may provide IT web design experts with your personal information if we need some help with our website. If we do so, however, we make sure to tell them that they may only use your personal information to perform work for us, and not to use or disclose it for any other reason.

We may also give your personal information to others where we’re allowed to do so by law.

Do we send your personal information overseas?

No and if this ever changes, we will let you know.

Can you be anonymous?

You can remain anonymous or use a pseudonym in some situations if you want to.

How do we protect your personal information?

We try really hard to keep your personal information secure and to help make sure no one improperly accesses, modifies or discloses it.

How do we maintain the integrity of your personal information?

If you want to check what personal information we hold about you, or update that personal information, you can contact us as described below.

Links to other sites

Sometimes this website might contain links to other sites. The internet can be a jungle, so take care and be sure to read the privacy policy of any other sites you visit.

Changes to this Privacy Policy

Just as we sometimes change the ingredients in our products, sometimes we change the words on this page. Please check back when you visit our website to see if we have updated this page. This page was last updated on the 10th of June 2016.

How can you contact us?

You can call us on 0402 065 630. Our friendly staff will answer your call Monday to Friday from 9am to 5pm. You can also email us at fruitysacks@fruitysacks.com, or write to us at 43 Rosser Street, Balmain, NSW 2041, Australia. We pride ourselves on our customer service, so we’ll get back to you as soon as we can.

Something our lawyers made us say

When we refer to “we”, “us” or “our” we mean Fruity Sacks Pty Ltd ABN 48158254552, of 43 Rosser Street, Balmain, NSW 2041, Australia.

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